A true partnership, from day one and beyond.

Total Partnership

Total Image account manager handing a pink garment to smiling clients across a table
 

A successful uniform and merchandise program is about more than product. At Total Image, we work as an extension of your team, combining industry expertise, dedicated account management and ongoing support to keep your program running smoothly.

Your Account Manager is matched to your business based on sector experience and supported by a dedicated Customer Service team, helping with everything from product advice and sizing to ordering, delivery and ongoing program management.

Talk to our team

Our Solution

Dedicated Account Management

Your Account Manager becomes a key point of contact throughout the partnership, bringing industry knowledge, practical advice and ongoing support tailored to your business.

Implementation & Launch

We help plan and coordinate your uniform and merchandise rollout from initial setup through to launch, ensuring products, processes, communication and ordering systems are ready to go.

Staff Engagement

Successful uniform and merchandise programs work best when your people are part of the process. We support staff engagement, feedback and communication to help build confidence in the range and create a smoother rollout.

Fit-Outs & Sizing Support

From national fit-outs to fit kits and sizing support, we help make it easier for your team to find the right fit and feel confident in what they wear.

Customer Support

Our Customer Service team supports your people with product questions, sizing, ordering, delivery, returns and exchanges, providing practical help when it is needed.

Ongoing Program Management

Once your range is live, the partnership continues. We review performance, stock, usage and changing requirements to help keep your uniform and merchandise program efficient, relevant and aligned with your business over time.

Testimonials

See how lasting partnerships have helped our clients navigate every stage of their uniform journey.

We find Total Image a great company to deal with. They are professional and prompt, and always helpful when we have inquiries. Their deliveries are within the specified time frame, and any issues are always rectified quickly. Our employees feel great and look tidy wearing them, and we have never received any negative feedback regarding their quality.

Hayley Folkes, Human Resources

Canterbury Leagues Club

It has been fantastic experience and partnership working with Total Image to design the inaugural staff uniform at the new world-class Allianz stadium and updating uniforms for the Sydney cricket group. The Moore Park precinct is iconic around the world, its fitting that our new uniform design reflects our famous sporting and entertainment site that’s steeped in history, and creates world class experiences for the millions of members and spectators who visit each year.

Venues NSW

Harbison Care is an aged care provider employing over 250 employees. The organisation had been using Total Image to supply uniforms for the past six months. During the period Total Image has been working with us we have never been disappointed with any aspect of their service. We have found Total Image easy to deal with, and they provide excellent customer service. My organisation is happy to recommend the services of Total Image.

Karen Harrington

Harbison Care

I have had the pleasure of working closely with Total Image for nearly three years, during which they have designed, manufactured, and delivered fantastic uniforms for our retail stores.

Their customer service has been consistently outstanding. They’ve shown incredible patience and clarity, especially when navigating complex requirements or when things weren’t immediately understood. Their team always took the time to explain things thoroughly, making the entire process smooth and collaborative.

The retail uniform design they delivered was fresh, modern, and professional, perfectly aligned with our brand and team needs. They’ve also been highly efficient and responsive when it comes to new design ideas and delivery.

I’ve already recommended Total Image to others and will continue to do so. They’re reliable, easy to work with, and a true partner when it comes to managing orders, resolving issues, and bringing new concepts to life.

Vanessa Bechara, Retail Operations Administrator

Fantastic Furniture

Total Image has been a fantastic partner throughout our uniform refresh project.  From our initial consultation through to the launch and beyond, their team has been responsive, collaborative, and genuinely committed to ensuring a successful outcome.  Nothing is ever too much trouble, and their willingness to assist, adapt, and support us at every stage has made the entire process seamless.  We are pleased with the final result and the positive feedback we have received from our employees and patrons.

Nely Moat, People & Culture Manager

PARRA Leagues Club

Total Image Is amazing to work with in organising and supplying high quality uniforms. Recently all F and B uniforms at West HQ. Highly Recommended.

West HQ

Pamela and the team at Total Image are everything we look for in a partner: entrepreneurial Aussies who have worked hard to achieve great things and are truly excited about helping bring Bonza to life.

Bonza

We have been dealing with Total Image for just over 18 months, which has involved totally outfitting 160 staff due to a corporate rebranding project. During this time we have found Pamela Jabbour and her staff to be very professional. The fit out process throughout the ordering and delivery has been fairly seamless. Even when we have experience minor hiccup, the service of the sales and support staff has been very efficient and we have had things resolves in a timely manner.

Police Bank

On Behalf of The Whiddon Group let me express my appreciation to you and the team for the uniform range that you designed and created for us. Not only was everything of the highest quality but the service we received through the whole process from undertaking the surveys to find out what our staff wanted through to fit outs and launch were impeccable. We couldn’t be happier.

Ezelle Van Der Zwan

The Whiddon Group

Total Image were amongst a number of business we looked at when we were sourcing a new uniform for our company. From commencement of dealings with Total Image they were friendly and professional. They came to our business with samples of what they could do, they listened to our needs and concerns. The quality of their products, their advice and assistance was invaluable. Samples and time frames of production were spot on. They communicated with me throughout the process through to  follow up of stock levels and quality checks on products supplied. We have been very happy with their products and ongoing service.

Diana Lawrence, HR Coordinator

The Albury SS&A Club

On behalf of Dan Murphy's let me express my appreciation to you and the team for the designs you created for our Dan Murphy’s preferred dress. Your fashion-forward insights were valued along with your efficient and professional manner, which sae that our requirements were met. The experience was smooth and enjoyable from start to finish. The outcome of the new designs is perfect for our team. We look forward to working with you again.

Tyson Holbery

Dan Murphy's

Teachers Mutual Bank have been in a business relationship with Total Image for just over 12 months. We have found them to be very professional in their dealings with us and any issues we have had have been attended to with the utmost priority.

Rebranding in any company is challenging and doesn’t come without its issues. Pamela and the team have always been very helpful and willing to go that extra mile to make things happen. Together we have gone through the project from choosing the garments, the fittings, the initial orders, the setup of an online ordering system to the ongoing ordering with ease.

The service levels have been great, their delivery promise is within 14 working days and most times if the stock is available that happens and the quality of the garments have been very good.

We at Teachers Mutual Bank are very happy overall with the service and commitment from Total Image and are looking forward to a long and happy working relationship.

Isabel McNeil, Human Resources Officer

Teachers Mutual Bank

On behalf of Arcare Aged Care let me express my deepest appreciation to Total Image the fantastic work behind developing and supplying our uniform range. We have received nothing but the highest standards in the customer service and the range development and been well thought out to cater to the variety of staff and departments that we have. We find Total Image a great company to deal with.

They are professional and prompt and always helpful when we have inquiries. Their deliveries are within the specified time frame, and any issues are always rectified quickly. Our employees feel great and look tidy wearing them, and we have never received any negative feedback regarding their quality.

Arcare Aged Care

The team at Total Image are fantastic to work with! The team go above and beyond to make sure that your ideas become a reality. Thank you Total Image!

Heather Rush

TEEG

Uniforms Designed Around You

Related client stories

No items found.
No items found.

Total Partnership brings together dedicated account management, implementation, staff engagement, sizing support, customer service and ongoing program management.

For managed programs, a dedicated Account Manager becomes a key point of contact, providing practical advice and coordinating the relationship throughout the program.

Yes. We can support rollout planning, communications, ordering setup, fit-outs, staff engagement and other implementation requirements leading up to launch.

We can support staff engagement, surveys, feedback, trials and fit-outs so wearer needs are considered and teams have greater confidence in the final range.

Yes. Depending on the program, we can provide on-location fit-outs, national fit-outs, fit kits and sizing guidance.

Thank you!
Your submission has been received!
Oops! Something went wrong while submitting the form.